
When emergencies happen in the Empire State, it isn’t just the police officers, EMTs and firefighters that save the day–it’s also the 911 dispatchers who work hard to direct these emergency workers to the scene. If you’re inspired by their courage and dedication, this step-by-step guide shows you how to become a 911 dispatcher in New York. Understanding the Role of a NY 911 Dispatcher If you apply for a 911 dispatcher position, the first thing to be aware of is that the job may also be titled “911 radio operator” or a “police communications technician.” These are all the…